Live Life to the Fullest with Ema Travel Services

"At Ema Travel Services, we believe that life is meant to be lived to the fullest. Our expertly guided, customizable tours offer affordable, authentic cultural experiences that ensure safe and enriching journeys. Whether you're seeking personal transformation, a thrilling party adventure, or simple me time, we provide peace of mind and unforgettable experiences. Because life is about making lasting memories, connecting with the world around us, and transforming into the best version of yourself."

Vision Statement

"To be the leading provider of unique and transformative travel experiences in Latin America, recognized for our expertise, safety, and personalized service” . Experience the ultimate destination for unforgettable immersive travel adventures with Ema. Our exceptional services are meticulously crafted to create lasting memories and meaningful connections. Whether it's a weekend of extravagant parties , a need to enhance my perfect me or a week to rejuvenate, Ema will ensure that every moment of your journey is extraordinary.

Mission Statement

"Ema is a specialized team of tourism experts dedicated to offering exceptional and secure travel experiences tailored to specific niches. Leveraging our deep knowledge and personal connections” As a family business rooted in hospitality and travel expertise, we are committed to delivering personalized and high-quality services. Our mission is to ensure every journey with us is safe, enjoyable, and transformative, allowing our clients to explore, rejuvenate, and celebrate life fully. At Ema, we are deeply committed to enhancing customer service across all touchpoints of the travel journey. We provide training to hotels, restaurants, transportation providers, and all partners involved in our tours. Moreover, we actively engage with local communities to ensure they benefit from the tourism we bring, fostering sustainable and inclusive growth."

Background:

  • Expert Team: Our team comprises seasoned tourism experts with a deep understanding of travel needs and preferences.
  • Academic Excellence: Led by a Cornell University graduate in hotel management, ensuring professional and well-informed service.
  • Extensive Travel Experience: Luigi and Jozy bring a wealth of travel insights from their extensive journeys, adding unique value to our tours.
  • Local Presence and Global Reach: With Gaby And I based in Medellin, Colombia, and Andrew in Tampa, USA, we bridge local expertise with international standards.
  • Commitment to Safety: We prioritize safety by partnering with reputable clinics and ensuring secure travel experiences, providing peace of mind to our clients.
  • Community Engagement: We are committed to enhancing the travel experience through comprehensive customer service training and by ensuring our local communities benefit from the tourism industry.

Values of Ema

  1. Customer Satisfaction:
    • We prioritize the happiness and satisfaction of our clients by providing exceptional and personalized travel experiences.
  2. Safety:
    • We ensure the highest safety standards in all our tours and services, providing peace of mind to our clients.
  3. Integrity:
    • We operate with honesty, transparency, and ethical practices in all aspects of our business.
  4. Excellence:
    • We strive for excellence in every service we offer, ensuring high-quality experiences for our clients.
  5. Cultural Respect:
    • We respect and celebrate the rich cultural heritage of the destinations we offer, promoting meaningful cultural exchanges.
  6. Community Engagement:
    • We are committed to giving back to the local communities and ensuring they benefit from tourism.
  7. Sustainability:
    • We promote sustainable tourism practices to protect and preserve the environment and local cultures.
  8. Professionalism:
    • We maintain the highest level of professionalism in our interactions with clients, partners, and communities.
  9. Collaboration:
    • We believe in the power of collaboration with our partners and local communities to create the best travel experiences.
  10. Personalized Service:
    • We tailor our tours and services to meet the unique needs and preferences of each client.
  11. Empathy:
    • We understand and empathize with the needs and concerns of our clients, ensuring a compassionate and caring approach.
  12. Passion for Travel:
    • We are passionate about travel and committed to sharing that passion with our clients.
  13. Expertise:
    • We leverage our extensive knowledge and experience in the travel industry to provide insightful and enriching tours.

3 Steps for the Perfect Trip: Find Travel Perfection with Ema

  1. Discover Why You Are Traveling: Understanding the purpose behind your travel is a crucial step in selecting the right tour. At Ema, we offer a wide variety of tours to ensure your travel goals are met. Whether you’re taking a well-deserved vacation after a year of hard work, partying the weekend away, meeting new people, or treating yourself to a makeover, we are dedicated to fulfilling your expectations and bringing you home with a renewed spirit.
  1. Plan with Precision: Our expert team assists you in creating a detailed itinerary, covering every aspect from flights and accommodations to local attractions and essential services. Every detail is meticulously planned to guarantee a seamless and enjoyable experience. With Ema, you can be confident that your trip will be perfectly organized, allowing you to relax and enjoy every moment.
  1. Experience Excellence: Travel with confidence knowing that Ema prioritizes your safety, comfort, and satisfaction. Our dedicated customer service and on-the-ground support ensure that your journey is smooth and stress-free. Enjoy the trip of a lifetime with Ema’s commitment to excellence, providing you with unforgettable memories and an exceptional travel experience.

Testimonials

What our happy clients say